Return policy: Please note all goods are sold As-Is and all sales are final.
Adventure Products International does not offer any guarantees on the merchandise we offer and there are no exchanges or returns possible. Having said that, we are not perfect and unintentional mistakes can occasionally happen. If you ordered case of Toys and we shipped you a case of Clothing or if you ordered 350 units of cosmetics and received 300 – we will make up for that. If you ordered New Overstock merchandise and received Customer Returns in error – you will be fully compensated. However, if you ordered a load with 3,973 units, and you received 3,965 – then we will probably inform you that occasionally discrepancies do exist in manifests and one should take that in to account when working with such goods. If you ordered a customer return Kitchen Pallet and received some defective units, we will probably inform you that customer return pallets can and do include a percentage of defective units. If you ever have any issues or concerns with your orders, please do call or email us and we will always strive to resolve your issue quickly and fairly with the aim of making sure our customers are always satisfied in their experience dealing with us.